Training organisation
Client: Sophie D., founder of a Qualiopi-certified training organisation (management and office software), 4 trainers, founded 6 years ago.
Background: management software for a training organisation
Sophie’s organisation trains around 400 learners a year, in person and remotely. Nearly 60% of revenue is funded by OPCOs (French skills operators). The rest comes from client companies or the CPF (personal training account). Each session involves several invoices: company, OPCO, sometimes subrogated payment. Sophie tracked everything in a spreadsheet shared with her assistant, matching payments by hand against her bank statement.
The problem
- Late OPCO payments: delays of 60 to 90 days, sometimes longer if a document was missing (certificate, attendance sheet).
- Yo-yo cash flow: large receipts in some months, almost nothing in others, while trainers and rooms are paid every month.
- Receivables poorly tracked: hard to know which invoice was waiting on which funder, and for how long.
- No forecasting: no way of anticipating quiet months, especially in summer, to decide on hiring or investment.
The Dirigeoo solution
- Centralised invoicing: all invoices (companies, OPCOs, CPF) brought together in a single dashboard, with their payment status.
- Receivables tracking: Sophie sees pending invoices at a glance, sorted by client and by age.
- Scheduled reminders: overdue invoices are chased automatically, and the team knows which file to complete.
- Cash flow forecasting: thanks to bank synchronisation and pending invoices, Dirigeoo projects receipts and expenses for the months ahead.
- Business management: revenue by type of training and by funding method, to identify the most profitable courses.
Results
- Full visibility: Sophie knows at all times how much is expected from each funder.
- Receivables reduced: €18,000 of old invoices chased and collected in the first 3 months.
- Cash flow anticipated: a 3-month forecast that made it possible to prepare for the summer without going overdrawn.
- Time saved: bank reconciliation and payment tracking down from 6 hours to 1.5 hours a week.
- More confident decisions: Sophie was able to hire a fifth trainer knowing her cash flow would keep up.
Testimonial
“With OPCOs, you know you’ll get paid, but never really when. Today, I can see everything that’s expected and I can anticipate my quiet months. I’m finally running my organisation instead of chasing payments.”
Sophie D.